What method does CSOD recommend for conducting performance appraisals?

CSOD recommends using a combination of qualitative and quantitative assessments for conducting performance appraisals because this approach provides a more comprehensive view of an employee’s performance. Qualitative assessments, which may include feedback from peers, managers, and self-assessments, offer insights into behavior, teamwork, and soft skills. Quantitative assessments, such as meeting specific performance metrics or objectives, provide measurable data that can assess productivity and outcomes.

By integrating both methods, organizations can capture a well-rounded representation of an employee’s capabilities and contributions. This balanced approach allows for richer feedback and fosters a constructive performance discussion, which is crucial for employee growth and improvement. It also mitigates the risks associated with relying solely on one method, ensuring that performance evaluations are fair, multifaceted, and fully representative of an employee's contributions to the organization.